1. Who We Are
HerGlow ("we", "us", "our") provides reflective diagnostic experiences and educational content centered on relational intelligence. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or take the GlowMeter diagnostic.
2. Information We Collect
- Information you provide: name, email address, and quiz responses.
- Automatically collected: device type, browser, pages visited, and approximate location via cookies and analytics.
- Communications: any messages you send to us through the contact channels.
3. How We Use Your Information
We use your information to deliver your diagnostic result, personalise follow-up content, improve the experience, send transactional and (where you've opted in) marketing emails, and comply with legal obligations.
4. Legal Basis
We process personal data under your consent, our legitimate interest in operating and improving the service, and to perform any contract you've entered into with us.
5. Sharing
We do not sell your personal information. We share limited data with trusted processors (email delivery, hosting, analytics) under strict confidentiality, and with authorities when legally required.
6. Cookies
We use essential cookies for site functionality and optional analytics cookies to understand how visitors use the site. You can manage cookies through your browser settings.
7. Data Retention
We retain quiz responses and account data for as long as your account is active or as needed to provide the service, then delete or anonymise it in line with our retention schedule.
8. Your Rights
Subject to your jurisdiction (including GDPR and CCPA where applicable), you have the right to access, correct, delete, port, or restrict processing of your personal data, and to withdraw consent at any time. Email us to exercise these rights.
9. Security
We use industry-standard safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children
HerGlow is intended for adults. We do not knowingly collect personal data from anyone under 18.
11. Changes
We may update this policy from time to time. Material changes will be communicated by email or a notice on the site.
12. Contact
Questions about this Privacy Policy? Reach us via the contact link in the footer.